Question 1

How much does Traneos cost in India?

Accepted Answer

Free for up to 5 clients, Starter at ₹299/month for up to 15 clients, Basic at ₹599/month for up to 50, Pro at ₹999/month for unlimited clients with up to 5 team members, and Studio at ₹1,999/month for unlimited clients with a team of up to 15. All prices are in INR. Every new account gets 7 days of full Pro access without a card.

Question 2

Why choose Traneos over US-built coaching apps?

Accepted Answer

Traneos is built specifically for Indian trainers: pricing is INR-native and starts at ₹299/month, payments support a GST tax line, and reminders go out on WhatsApp — the channel Indian clients actually read. Most US-built coaching apps are priced in USD with no India-specific support.

Question 3

Can I use Traneos as a personal trainer CRM?

Accepted Answer

Yes. Traneos doubles as a personal trainer CRM and as client management software for fitness coaches: each client gets a single profile with goals, plan, weight trend, body metrics, progress photos, payments, schedule, and diet — replacing the spreadsheet-and-WhatsApp combo most personal trainers use today.

Question 4

How is this different from a Notion template or a Google Sheet?

Accepted Answer

Traneos auto-sends plan-expiry, payment-due, and check-in reminders on email and WhatsApp; issues an INV-YYYY-NNNN invoice PDF in two clicks; and shows before/after photos in a timeline with metrics overlay. A spreadsheet does none of that. Everything is wired up the day you sign up.

Question 5

Can my clients see their plan and payments?

Accepted Answer

Yes. Every client gets a passwordless email-OTP login to their own portal that shows their plan progress, body metrics, weight trend, before/after photos, recent check-ins, upcoming sessions, and payment history. No app to install.

Question 6

Do reminders really go out on WhatsApp?

Accepted Answer

Yes, on the Pro plan. Plan-expiry, payment-due, and check-in reminders fan out on email and WhatsApp at the same time, with per-client opt-in, per-org quiet hours, per-channel idempotency, and an Owner-only retry on failed dispatch.

Question 7

Can I import my existing clients from a spreadsheet?

Accepted Answer

Yes. There are CSV bulk imports for clients, recurring schedules, and historical sessions. Each runs as a 3-step wizard: upload, preview which rows will import, and commit. Most coaches are fully migrated in under 20 minutes.

Question 8

Is there a free plan?

Accepted Answer

Yes — the Traneos free plan covers up to 5 clients, forever, no card needed. Plus every new account gets 7 days of full Pro access to try out the team, analytics, and reminders features before deciding.

Question 9

What happens to my data if I cancel?

Accepted Answer

Your data stays accessible during the cancellation grace window. You can export everything via CSV and PDF before the account closes — payments to CSV, diet plans and invoices to PDF, progress photos via direct download. We don't hold your data hostage.

Question 10

Is my data secure?

Accepted Answer

Your data is private to your organization — only you and the trainers you invite can see it. Passwords are bcrypt-hashed, sessions are JWT-signed, sensitive endpoints are rate-limited via Upstash, and webhooks from Razorpay and WhatsApp are signature-verified. Hosted on Vercel with Neon Postgres and Cloudflare R2 storage.

Pricing built for trainers, not enterprises.

Simple pricing. Honest limits.

Free

Starter

Basic

Pro

Studio

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